Dear Client Partners,
We know this is a stressful time and we want you to know we are here for you. While our offices are temporarily closed until at least March 27, we are available by phone and email and are continuing to conduct day-to-day business.
We also have two ways to help you during this unprecedented time: The Fountain Fund Emergency Assistance (FFEA) and a temporary Loan Payment Relief Fund. Details are below.
The Fountain Fund Emergency Assistance Fund (FF EA) is now accepting applications
Mission: for Client Partners to be able to ask for and receive emergency financial assistance with dignity and without having to pay it back.
The Emergency Assistance Fund was established by Client Partners and is administered by Client Partners. People who request and receive money will be asked to participate in future fundraisers. FF EA will provide financial assistance in emergency situations (up to $600) to Client Partners of the Fountain Fund who have been in good standing for at least 3 months (this means your loan payments are paid for last 3 months). The funds can cover things like a high utility bill, unexpected car expense, etc. The payment will go directly to where it is due. Checks will not be made payable to the person applying. If you are a City resident you should call 234-4490 to see if you are eligible for funds they have before applying to FF EA.
If you have questions about the FF EA you can call Brandi Herndon, Co-Chair of the FF EA Committee, at 434-806-8628 or George Kennedy, Co-Chair of the FF EA Committee, at 434-422-0659. Other Committee members include David Barnett, Daniel Herrlein and Duane Washington.
We have established a temporary Loan Payment Relief Fund if you have been impacted by COVID-19
If you have made all of your loan payments in 2020 and your financial circumstances have been impacted by COVID-19, you can apply to have your next loan payment covered by a temporary fund we have established. Examples of impact include losing a job, decreased hours, additional child care expenses, etc.
To apply for support, fill out THIS FORM. If you have questions, contact Paul Yates at 305-546-3989.
Due to the need for physical distancing, we have cancelled the Client Partner Connection Meeting and Financial Education Workshop for March.